Online Purchase Return Process
- Sassy Jones reserves the right to determine if returned merchandise is in sellable condition.
- The product(s) MUST be returned in perfect condition, showing no signs of being washed or worn.
- All original packaging, branded boxes, or bags along with all original tags still attached. For each branded box not returned, there will be a $5 fee assessed and deducted from your store credit.
- The buyer is responsible for shipping cost of return.
Items that do not meet the return criteria will be denied and returned to sender!
- We do not accept returns on items that have visibly washed, worn or where the tags have been removed.
- Non-Returnable Items: All Contouring Bodysuits, sale items, items marked final sale, all Beauty products, Bundle offers, and Gift Cards are non-returnable.
Once your item is returned:
- Our team will take care of processing your return and will send a confirmation email once the package has been received and processed.
- Please allow up to 7-10 business days to receive, review and process your return for a STORE CREDIT ONLY.
- Once the return has been reviewed and approved, a store credit will be issued.