All shipping items are sent via USPS within 5-7 business days, unless otherwise noted.  Most packages arrive within 3 business days. Tracking information is automatically emailed to customer once shipped. All Orders are shipped within 2 business days of placing the order. Most cases 24 hours. Packages are mailed from Richmond,Virginia. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen. If the shipping address is different from the address provided through checkout, please contact immediately after payment.  All items are carefully packaged  & secured in bubble padding during shipment to avoid shipping damages. Items will arrive in a lovely Sassy Jones cardboard box. If there are any shipment damages, the incident must be communicated to within 72 hours of confirmed delivery. If an item does not arrive within the allotted timeframe, please contact us for resolution.