FAQ's

Sassy Jones uses UPS to ship our packages to Canada, United States (U.S. Virgin Islands), Argentina, Australia, Bahamas, Barbados, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Guyana, Mexico, Paraguay, Peru, Slovenia, Suriname, Switzerland, Trinidad & Tobago, Uruguay, Venezuela, Caribbean Netherlands. Orders are shipped typically within 1-3 business days of payment (unless otherwise stated).

Shipping averages 5-7 days (unless otherwise stated). Shipment is $8.95 (Standard Shipping) in the US only.

For Next Day or Express Shipping: Orders placed by 2 pm EST (Mon-Fri) will be processed same day for Next Day & Two Day Shipments (Excludes Holidays)

Richmond, Virginia.

Since Sassy Jones is NOT responsible for damaged, lost or stolen packages, you would need to contact UPS/USPS directly at 1-800-742-5877 and provide your tracking details. If UPS/USPS has confirmed your package as damaged, lost or stolen, please initiate a package claim with UPS/USPS.